Häfele Plus services – make your life easier
If you want, we can do it for you!
There's always a lot going on in your everyday life, so sometimes every minute counts. This is where our Service Plus comes into play with an extensive range of useful offers so that you can concentrate fully on your main work.
As an addition to your team, we keep your back free in desired situations and ensure that our services are individually tailored to your needs and thus integrate smoothly into your daily work routine.
Benefit from the wide range of Service+ offers
Inspiration and know-how.
There is always something new. How do you stay up to date with the latest technology? “Service+ Knowledge” offers various options, e.g. ongoing academy events to keep you up to date. This keeps you competitive and enables you to always deliver the best results to your customers.
Tools and support.
What if a project seems too complicated for you? With “Service+ Planning”, we offer individual and professional planning. For example, we work with you to design a lighting proposal for furniture and/or room lighting and tailor it carefully to the given spatial requirements.
Individual and customized.
With “Service+ Tailor-made”, you can take advantage of our wide range of ready-to-use components, which we put together individually for you according to your specifications. From custom-made fronts for the kitchen to complete drawers and LED light strips. Give your production “breathing space”.
Competent and personal.
Have you purchased products from us and still have questions about their use or need technical advice? Assembly and installation plans and regular maintenance of our Dialock system are also no problem. Personal customer advice is part of our DNA.
Lighting manual
The lighting handbook is intended to enrich the design and implementation of individual lighting solutions for your discerning clientele. In addition to general information on lighting design, you will find inspiring implementation suggestions for first-class lighting experiences in typical living and working environments.
Loox system and assembly planning
With Loox system and installation planning, you can implement your lighting projects even more easily and quickly. There are various situations in which this service can make your daily work easier. As a result, you receive a circuit diagram tailored to your project and the appropriate parts list.
Planning of locking systems
Access control (mechanical and Dialock) offers a wide range of options in project planning. When planning locking systems, you can rely on the advice of our experts. Let our specialists draw up individual mechanical and electronic locking plans for your customer projects.
All-glass doors
Glass provides transparency and brightness. With complete solutions of various kinds, Häfele supplies your individual glass products with matching fittings including drill holes. Be inspired by our ideas and let us supply you with your customized solution.
Linear lights
Configure your individual luminaire with aluminum profiles and LED strips from the Loox 5 range. The customized luminaire production delivers from a quantity of 1 and is also available in series production. Choose from a unique range of options and have the pre-assembled, electrically tested and ready-to-use finished product delivered directly to your door.
Complete drawers
Discover the “all-round carefree” package - the complete drawers from Häfele. Whether Legrabox, Tandembox, Merivobox or TA'OR Box - you can put together your complete drawers directly in the configurator and equip them with the matching Orgalux interior dividers if required.
Cuts
“Service+ Tailor-made” allows you to conveniently order ready-made components for direct installation in your furniture and fittings. This allows you to respond specifically to your customers' wishes at any time and order as usual, even from a quantity of 1.
Technical customer service Light
We want to ensure that your lighting systems function smoothly and meet your requirements in full. For all post-purchase questions, our technical customer service in the field of lighting is personally available to help you solve any problems efficiently.
Dialock technical customer service
Electronic access systems require comprehensive support. With our technical customer service for the Dialock electronic locking system, we offer comprehensive packages for installation, maintenance and troubleshooting with supplementary training and flexible service contracts for the best possible results and long-term satisfaction for you and your customers.
Support page
For all projects involving electronic locking systems and lighting, our technical customer service team is your direct point of contact, whether you have questions about installation, configuration or how to resolve technical challenges.
Let's do this together.
Times are becoming more demanding, faster, more complex and you have to work hard to keep up with the pace. The day-to-day challenges of our customers drive us at Häfele tirelessly to further expand our range of services.
Because for us, customer orientation is not just an empty word, but a passion. And has been for over 100 years! The Häfele brand stands for more than “just” the reliable supply of fittings of all kinds. We are your strong partner who actively supports you in many areas to make your work easier.
